AI support assistant grounded in your knowledge base
Internal and customer assistants that answer using your documents and systems — with source citations and escalation to humans.
A conversation with your AI assistant
Your AI assistant
Online · connected to your systems
Where it works best
How many requests you can automate
AI value calculator
Estimate how many manual hours and how much budget you can free up monthly and yearly.
Estimates are indicative. We refine the exact ROI after a free consultation.
How we run AI projects
AI process diagnostics
We assess the process, data and systems. Outcome — a clear recommendation whether to start an AI PoC.
AI PoC
We build a limited-scope solution on real data and measure whether it delivers value.
Pilot workflow
We test the solution in a real process with limited scope and human review at critical points.
Integration with business systems
We connect the solution to ERP, CRM, DMS, WMS, accounting or custom systems.
Scaling and optimisation
We scale the solution to other processes, improve accuracy and optimise operating costs.
Support and maintenance
We monitor operations, resolve incidents, deliver improvements and ensure stable solution performance.
Connecting your knowledge sources and channels
From audit to production
Knowledge base audit
1–2 weeks
- Inventory of existing sources
- Answer quality tests
- Security and access review
Assistant Proof of Concept
3–5 weeks
- Working assistant on 1 channel
- RAG over your knowledge base
- Escalation to humans
Production rollout
6–12 weeks
- Multi-channel deployment
- CRM/ticketing integration
- Analytics and SLA
We don't work with fixed pricing. Hourly rates; PoC starts from a few thousand euros depending on scope.
Frequently asked
Does the assistant use only our data?+
Yes. We use RAG (Retrieval-Augmented Generation) — answers are grounded only in your approved knowledge base, with citations to the source.
What happens if the assistant doesn't know the answer?+
The assistant acknowledges uncertainty and escalates the request to the responsible person with full conversation context.
How is data security ensured?+
We deploy on your infrastructure (Azure, AWS, on-prem) or use EU-region LLM providers. Access is managed by your existing identity system (SSO, AD).