Resources and services
Management of resources, locations, services and their attributes to match your operating model.
When you need a custom booking system
- 1
You book several resource types at once: vehicles, rooms, specialists or equipment.
- 2
Pricing depends on season, duration, add-on services or customer type.
- 3
Standard calendar tools cannot handle your confirmation, cancellation or deposit rules.
- 4
Orders arrive through several channels and availability is updated by hand.
- 5
Booking data needs to reach your CRM, ERP or accounting system without re-entry.
What the system covers
Real-time availability
Occupancy, free slots and constraints that prevent double bookings.
Time and location selection
Clear selection of time, duration and location for customers on any device.
Pricing rules
Seasonal pricing, duration-based rates and add-on service calculation.
Confirmations and cancellations
Automatic or manual confirmations, changes, cancellations and their rules.
Payments
Prepayments, deposits, invoices and refunds.
Notifications and reminders
Messages for confirmations, changes and upcoming bookings.
Administration
Operator calendar, order lists, manual adjustments and reporting.
Integrations
What the system can connect with
A booking is only the start of the process. To avoid manual hand-offs afterwards, the system can connect with:
- CRM
- ERP
- Payments
- Accounting
- POS
- API
Delivery process
How we work
We first model your resources, rules and exceptions — they drive the entire system logic.
- 01
Discovery
Processes, users, data and existing systems.
- 02
UX/UI and architecture
User journeys, interfaces and system structure.
- 03
Engineering and integrations
Phased engineering and business system connections.
- 04
Testing and launch
Scenario testing, data migration and a safe launch.
- 05
Continuous development
Monitoring, support and new features.
A good fit for
- Rental, service and hospitality businesses with complex availability
- Businesses whose pricing depends on time, season or add-ons
- Companies taking orders through multiple channels
- Organisations that need booking data in CRM or ERP
Not the right fit when
- A single practitioner for whom a standard calendar tool is enough
- Low booking volumes with simple rules
- Cases with no need to integrate other systems
Experience
Related public projects
Frequently asked questions
Why isn't a standard booking tool enough?
Standard tools work for simple appointments. When you have several resource types, complex pricing, deposit or cancellation rules and integrations, a custom system lets you work your way instead of within a tool’s limits.
How are double bookings prevented?
Availability is checked at the time of ordering and the resource is held until the order is confirmed or paid. The rules are aligned with your operations.
Can payments be taken at booking?
Yes. Full prepayment, a deposit or later payment can be configured according to your rules and chosen payment provider.
Can the system also work as a mobile app?
Yes. A booking system can have a web interface, a mobile app or both, sharing the same administration and data.
Can bookings connect to our CRM or ERP?
Yes. Customer, order and payment data can be passed to CRM, ERP or accounting so it does not need to be entered twice.
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